Install ScreenAgent on computers to record or monitor activity on an agent's screen during an interaction. ScreenAgent runs in the background and automatically records according to the …

Install ScreenAgent on computers to record or monitor activity on an agent's screen during an interaction. ScreenAgent runs in the background and automatically records according to the …

Instructions for troubleshooting recordings, how to identify recording errors, and resolve ScreenAgent (Screen Agent) issues. It also includes FAQs (frequently asked questions) for …

Older versions are not supported and might not record your agents' screens. You can find the latest version of ScreenAgent in the downloads page. To use ScreenAgent 3.0.x versions, …

Explains the fields and settings available when you install and set up screen recording with ScreenAgent for ChromeOS.

Explica os campos e configurações disponíveis ao instalar e configurar a gravação de tela com o ScreenAgent para Windows (Screen Agent).

ScreenAgent Manager is available if you have the Screen Recording Advanced license. You need the appropriate permissions or the Administrator role to access this application.

Steps to download the Agent Progressive Web App (PWA) to your computer or mobile device.

ScreenAgent NiCE ScreenAgent é um serviço executado em desktops de agente que requerem gravação de tela. estará disponível se você tiver estas licenças: CXone ACD (voice) ou Third …

This table lists the clickable icons in the left menu in Agent and details about the app each icon opens. If you don't see one of these icons in your left menu, click More to open a menu with all …