By studying 100 brand implementations of gen AI, researchers have discovered four archetypes for how companies are using the ...

In today’s uncertain economy, leaders must navigate the delicate task of delivering bad news, such as layoffs or project ...

Losing trust with your manager—whether through a careless comment, misstep, or emotional outburst—can damage your reputation and working relationship. But it doesn’t have to define your career. What ...

Jacinda Ardern, the former prime minister of New Zealand, on crisis leadership. Sign up for HBR Executive Agenda - for ...