The Social Security Administration has come under fire for AI phone glitches, long call times and website outages.

The Social Security Administration (SSA) has reversed its decision to phase out paper checks, a move that significantly ...

"Under the Trump administration, Americans are being forced to deal with hours-long phone wait times," U.S. Sen. Elizabeth ...

Earlier this year, President Donald Trump signed an executive order that will end the practice of paper checks being issued ...

The Social Security Administration had planned to eliminate all paper checks by Sept. 30. Now the agency says it will ...

Social Security Commissioner Frank Bisignano will huddle with Sen. Elizabeth Warren (D-Mass.) in Washington on Wednesday amid ...

The Social Security Administration will continue to send some paper checks to beneficiaries of the retirement program, ...

In a significant policy reversal, the Social Security Administration (SSA) has confirmed it will not eliminate paper checks ...

The Social Security Administration quietly corrected a blog post that had asserted that the recent federal budget bill ...

The Social Security Administration will continue offering paper checks for beneficiaries who struggle with electronic ...

In a move that brings relief to many, the Social Security Administration (SSA) has reversed its decision to eliminate ...

SSA workers say the recent decision to involuntarily reassign 1,000 field office employees to man the 1-800 number flies in ...