These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

Artificial-intelligence chatbots tend to flatter users and be overly agreeable. It may feel good, but you may pay a price for ...

Rumours about driving laws in Canada have spread due to social media and online artificial intelligence, according to the B.C ...

The flood of AI-powered screening tools, chatbots, ... Dr. Heidi V. Carlson is a licensed psychologist and marriage and family therapist at River Valley Behavioral Health & Wellness Center, ...

Bynder, the global leader in digital asset management (DAM), has announced the winners of its 2025 Spotlight Awards, celebrating its best-in-class customers.

Google will give teachers the ability to create interactive study guides using the AI research tool Notebook LM, along with ...

This is called the ELIZA effect, named after a 1960s chatbot that tricked users into thinking it understood them. Today’s chatbots are more convincing, but just as limited. They predict text, not ...

AI chatbots sometimes “hallucinate”, generating false or nonsensical claims with confidence because they predict text based ...

Artificial-intelligence chatbots tend to flatter users and be overly agreeable. It may feel good, ... By Heidi Mitchell. June 10, 2025 at 12:00 AM ET. Journal Reports: Technology.