These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

Artificial-intelligence chatbots tend to flatter users and be overly agreeable. It may feel good, but you may pay a price for ...

Rules around school zones aren't changing on July 1, contrary to what some "disreputable websites" are claiming, says the B.C ...

Google will give teachers the ability to create interactive study guides using the AI research tool Notebook LM, along with ...

This is called the ELIZA effect, named after a 1960s chatbot that tricked users into thinking it understood them. Today’s chatbots are more convincing, but just as limited. They predict text, not ...

AI chatbots sometimes “hallucinate”, generating false or nonsensical claims with confidence because they predict text based ...

Artificial-intelligence chatbots tend to flatter users and be overly agreeable. It may feel good, ... By Heidi Mitchell. June 10, 2025 at 12:00 AM ET. Journal Reports: Technology.

"Millions of people are turning to AI tools for guidance on health-related questions," said Natansh Modi of the University of ...

Because words like “can you” or “could you” introduce uncertainty from the start, it makes the AI interpret your request more ...

E-commerce veteran Julie Bornstein's startup Daydream is releasing its AI-powered chatbot for shopping with a focus on ...