A lot depends on what growth stage you’re in. Customer success teams share many responsibilities across companies. They need ...

A team can use these valuable insights to orient ... which then informed our understanding of how to drive that customer success threshold. Customer success is the final frontier.

Red Hat is laying off nearly 800 employees including several senior and principal project managers, as well as top members of the company’s customer success team. CRN reviewed dozens of LinkedIn ...

A key differentiator for MaxIQ is its use of agentic AI — autonomous generative AI agents capable of performing complex tasks ...

Srividhya Srinivasan, co-founder and chief customer success & innovation Officer at Amagi, tells TVBEurope how staying ahead ...

Narvar has added two new executive positions to its ranks in a move to help boost its global expansion and better serve its growing roster of clients. Narvar has named Tracey Solanas the senior ...

Northspyre, the industry’s only end-to-end real estate development management platform, today announced it has been honored with a prestigious Bronze Stevie Award for Achievement in Customer ...

SmartBear Customer Care team and Solutions Architect Joe Joyce earn global honors for customer service and support SmartBear, a leading provider of software quality and visibility solutions, is ...

I’m eager to partner with this talented team to elevate customer engagement and drive unparalleled success through cutting-edge technology.” About Lightning Step With over 100 years of ...