Many years ago, when my wife and I first made a home together with three children by a prior marriage, we encountered a problem. The kids complained that I was taking too much time in the shower in ...

The producer of a thought leadership event for senior executives called me recently. She shared with a rueful chuckle that the theme for this year’s meeting was uncertainty: in economic policy, trade, ...

Strategic design thinking has one single goal: to understand and solve a problem for its consumer. This method is applied to the design of intangible services and processes, an idea we have become ...

Hildy Gottlieb’s new book The Pollyanna Principles is a handbook for starting a revolution in social benefit organization design and practice, but it isn’t the revolution. What’s the catch? Well, it ...

For those who believe that might should not make right, the world today seems to offer little hope. Russia is still trying to seize territory from Ukraine in its illegal war of conquest, and U.S.