Many know it's important to test-drive a car before you buy it, but what about your car salesman? Shouldn't you have a say in that, too? While the short answer is that you should always be able to ...
I thought I was going to die. I was working at a VW dealership when a German couple came in, asking if they could drive a new GTI. I’ll call them Mr. And Mrs. Schumacher. They were both in their 60s, ...