'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Posts from this topic will be added to your daily email digest and your homepage feed. The company couldn’t find a software or firmware fix The company couldn’t find a software or firmware fix is a ...

For users of the Microsoft Surface Pro 9, particularly those with the 5G model, display flickering has been a persistent and frustrating issue. Here are some comprehensive and specific solutions to ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

Ben Fox Rubin was a senior reporter for CNET News in Manhattan, reporting on Amazon, e-commerce and mobile payments. He previously worked as a reporter for The Wall Street Journal and got his start at ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...