Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...

Business owners often have little time to spare for training, even though it's critical for the growth and productivity of their companies. The time spent training often takes away from production and ...

The three-man team made its way down the hallway walking fast, but not running. The point man was armed with an H&K MP5. He had it shouldered and was searching forward over the weapon sights, the gun ...

The integration of personal computers into the normalcy of daily work and life is so ubiquitously intertwined, we hardly notice or pay much attention to it. It is everywhere. Smart technology is in ...

In rare cases in which endotracheal intubation is impossible, surgical airway interventions may be needed. Therefore, we evaluated and compared manikin- and cadaver-based surgical airway simulation ...

Reinforcement learning (RL) for robotics is often associated with large GPU clusters, distributed infrastructure, and x86-based development environments. Training a humanoid robot with high-fidelity ...

Driven by the need to objectively measure the progress of their verification efforts and the contributions of different verification techniques, IC designers have adopted coverage as a metric. However ...