We can often judge corporate leadership by how they respond to a business’ problems. On the poor end of the spectrum, there is denial and secrecy. We’ve all seen the news stories of leaders who cover ...

Just about everyone has a story about a customer service experience. Some were so spectacularly good or bad that they take on a life of their own as they are repeated by many people with no connection ...

Resolution switching We continue to receive reports regarding PowerBook screen resolution switching problems, and have gleaned a few more observations. At first it seemed that you could easily test ...

Does your Windows screen resolution change when the monitor turns off? This can be a frustrating issue, especially since you must fix your monitor resolutions after every shutdown or restart. This ...