CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Hoping to usher in a new age of communication and commerce, Facebook is officially inviting brands and other businesses to build bots for its Messenger service. Facebook CEO Mark Zuckerberg made the ...

Facebook today released new statistics on the growth of chatbots on its Messenger app and announced new features related to chatbots. Since the chatbot platform launched in April, more than 11,000 ...

Real estate listing company Trulia brought its bot to Facebook Messenger today. Although the company may be best known for listing property for sale, the Trulia bot will now begin handling rentals, as ...

There has been a lot of talk about Facebook’s new Messenger bots — but how and why do you actually use them? "Business communication is what a lot of people dread the most,” says Peter Martinazzi, ...

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Communities for Recycling is a national initiative with the purpose of helping individuals have an impact at the local level when taking on recycling as a global challenge. Its latest effort is a ...

American Express wants to make it easier for you to keep tabs on your account by bringing purchase notifications to a platform you probably already use: Facebook Messenger. The credit card brand is ...

Facebook and the World Health Organization (WHO) are again teaming up to make it easier to find reliable information about the coronavirus. The organization launched a new chatbot for Messenger, which ...