11don MSNOpinion
Help desk boss fell for ‘Internet Cleaning Day’ prank - then swore he got the joke
In the spirit of the age, he sent the message to the manager of the ISP’s help desk, who he rated as “marginally competent on ...
The conflict between help desk workers and end users is as old – or perhaps older – than green screens. IT help desks face constant frustration by having to regularly deal with issues like forgotten ...
A FOSSCamp session led by Red Hat developers presented the GNOME Online Desktop project, the nexus of GNOME's efforts to integrate support for modern web services into the open source desktop ...
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