The working world is changing. Many organisations are struggling to keep their customer relationship management (CRM) systems ...

In today’s hypercompetitive business environment, agility and integration are no longer optional; they are strategic ...

Today's business environment can be characterized as fast-moving and customer-driven. Buyers have a wide range of options at their fingertips, and alternatives are mere clicks away. Successful ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...