A peer-reviewed analysis of nearly 400,000 messages exchanged between humans and AI chatbots has identified measurable patterns connecting routine conversations to delusional thinking. The study, ...

AI chatbots are supposed to be helpful. A new Stanford study suggests they can be dangerous. Researchers analyzed 391,562 messages across 4,761 conversations from 19 users who reported psychological ...

A Canadian BMW customer got an unexpected text message offer on his 2021 BMW, and what followed turned into a cautionary tale ...

A recent article in the MIT Technology Review details a series of interactions between a user and a chatbot personalized by the user through choices among various options offered by the bot’s ...

The University of Missouri invested $117,100 per year in a three-year contract for a chatbot to improve student communication ...

After what was arguably Meta’s biggest purge of child predators from Facebook and Instagram earlier this summer, the company now faces backlash after its own chatbots appeared to be allowed to creep ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...

Meta is now testing a way for its AI chatbot to follow up on you, and it will send users unsolicited messages regarding different topics as a way to keep users engaged with the experience. Note that ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

NAHA--In Chiharu Shimoda’s world, nothing beats chatting with his “wife” after he wakes up and when he returns home from work.