A passenger lost their first-class seat at boarding, but frequent flyers say it is more common than travelers expect.

One of the perks enjoyed by priority airline passengers is the ability to skip the general line and board at any time through the priority lane. So when an American Airlines (AA) gate agent at Miami ...

American Airlines is introducing a new futuristic feature for travelers departing from Dallas/Fort Worth International Airport: electronic boarding gates. The days of handing over boarding passes for ...

Apple's boarding pass system saw several changes, adding a host of new features, but not every US airline is participating.